Privacy Policy
Last updated: March 2026
Kibo Homes and Apartments Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you may provide when visiting our website.
This Privacy Policy explains how information is collected, used, and protected when you interact with our website.
1. Information We Collect
Our website does not include booking forms, contact forms, or newsletter subscriptions. Visitors who wish to make enquiries typically contact us directly by email, telephone, or messaging applications.
When you contact us directly, we may collect personal information such as:
Your name
Email address
Phone number
Any information you provide regarding your booking enquiry
This information is only used for the purpose of responding to your enquiry or assisting with reservations.
2. Booking Platforms
Reservations for our properties may be completed through third-party platforms including Airbnb.com and Booking.com. When you make a reservation through these platforms, your personal information is processed according to their respective privacy policies.
We recommend reviewing the privacy policies of these platforms before making a reservation.
3. Website Analytics
Our website may use standard analytics tools provided by the website platform (Squarespace) to understand general visitor behaviour. These tools may collect anonymous data such as:
Pages visited
Time spent on the site
General geographic location
Device or browser type
This information is used only to improve the performance and usability of our website and does not identify individual users.
4. How We Use Your Information
Information you provide to us may be used to:
Respond to booking enquiries
Communicate reservation details
Provide information about our properties
Improve customer service
We do not sell, rent, or share your personal information with third parties except where required to facilitate your reservation or comply with legal obligations.
5. Data Security
We take reasonable steps to protect the personal information you provide. However, please note that no method of internet transmission or electronic storage is completely secure.
6. Third-Party Links
Our website may include links to external websites such as Airbnb.com or Booking.com. We are not responsible for the privacy practices or content of these external websites.
7. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us:
Kibo Homes and Apartments Ltd
Email: propertymanager@kibopalacehotel.com
Phone: +255 742 167 801
Department contacts:
Kibo Homes Apartments
administrativeassistantnjiro@kibopalacehotel.com
Kibo Homes Arusha
administrativeassistant@kibopalacehotel.com
Kibo Homes Moshi
administrativeassistantmoshi@kibopalacehotel.com
8. Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of the United Republic of Tanzania.